Monday, July 2, 2007

iPhone Activation Woes - The Port Didn't Go Through

She came back on the line and said the port didn't go through again. I said I'm willing to take a new number and I agreed to cancel my account and start from scratch.

I go through the iTunes activation process again. I do one phone and then the other. I get the standard message "Your Activation requires additional time to complete." for each phone. I don't port any numbers this time. The rep apologizes that after about two hours on the phone with me she is unable to help. She thanks me for choosing AT&T and hangs up. Now I'm back where I started -- waiting for activation e-mails.

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